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Help
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Help with the system

 

How do I log on my website?

I forgot my password.

How do I contact support?

I do not receive any e-mail when I use the forgotten password feature.

How does the system help me?

What browser should I use to when I administer the system?

Uploading pictures does not work, what do I do?

A function is marked with (BETA), why?

 


 

Click CTRL+EHow do I log on my website?

Just type the address into your browser: yourdomain.com/login
You will then automatically be sent directly to your login page. Here you must fill in username and password to access the system.

 

You can also press CTRL + E or ALT + E, you will then see a login box as shown in the picture.

 

 

 

 

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I forgot my password.

On the login page you will find a link behind the password field named "Password?". Click this and enter the necessary information. The system will then send you an e-mail with guidelines on how to reset your password.

 

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How do I contact support?

Use ourr contact page, or if you are logged on your website you can click on the "System" -> "Help" -> "Contact Support". There you will find all necessary information. If you already have a website that uses our system and you want support on this, you must have a valid license. Read more here.

 

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I do not receive any e-mail when I use the forgotten password feature.

Please contact support as soon as possible and we will help you reset your password.

 

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How does the system help me?

The system has built-in help features that explain what each item is and what it is used for. Behind each field is an icon with a questions mark on providing more detailed explanation on how to use the appropriate field. All you need to do is to keep the mouse pointer still over an icon a few seconds until the tip pops up.

 

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What browser should I use to administer the system?

You use the browser you want. We recommend that you update your browser to the latest version and that you have java and flashplayer installed.

The system are tested in Firefox, Internet Explorer, Chrome and Safari.
If you use Opera browser, you should update to the latest version for the java upload applet to be loaded.

 

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Oploading images does not work, what do I do?

If you use Opera as your browser, please update to the latest version for the application for uploading photos to work. If you do not use Opera and still have a problem we would very much like to hear more about the problem. Send us an e-mail and explain what the problem is.

 

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A feature is marked with (BETA), why?

Some features that are added to the system are added but not fully tested completely. Do you experience errors in these functions or unexpected results from the use of the function, we want your feedback. In the control panel of your website, click on "System" -> "Help" and "Contact Support", enter as much detailed information about what you were doing when the problem occurred and what you expected to happen.

 

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